Guest Information

Adapters, analogue adapters,extension and charging cables for mobile phones are available at the reception desk.

Best Western Premier Grand Hotel Russischer Hof
Goetheplatz 2
99423 Weimar
Phone: ++49(0)3643/774810
Fax: ++49(0)3643/774840
Internet: www.russischerhof.bestwestern.de
E-Mail: info@russischerhof.bestwestern.de

All our guest rooms are fully air-conditioned and a control panel allows an individual regulation of the room temperature.

Your feedback is important to us! Please share your comments with us on www.bwfeedback.com. This is our way to become each day a little better. Thank you very much for your help!

A baby bed is available free of charge on request.

Bank offices with self service are located within walking distance of the hotel. Please contact the reception.

Our hotel bar “Romanow” opens daily from 05:00 p.m. and is located on the ground floor.

The opening hours of the hotel bar may vary. Please find out about any closing times before you travel.

Bathrobes are available within the wardrobe of your room. If you require a different size, please contact the reception.

You are welcome to store your bicycle in the hotel's own underground car park at the designated location. The Grüne Liga Thüringen e.V. offers bicycle rental at Ferdinand-Freiligrath-Straße 7, 99423 Weimar. For safety reasons, please refrain from charging your bicycle battery using the room's power supply. This is not permitted and also applies to batteries for electric scooters or electrically powered orthopaedic aids (wheelchairs). Violations may result in personal liability for damages.

“The world is a stage, but the play is badly cast.” (Oscar Wilde) Do you enjoy reading poetry or prose, literature generally? Then simply borrow a book from our small library in the back lobby area. Please ask at the reception desk. We are also happy to exchange copies of the same kind and quality.

You can join our breakfast-buffet at a price of € 28,00 per person daily from 07:00 a.m. until 10:00 a.m. Early Bird’s are welcome to have our Early Express Breakfast (please see below).

Our coffee house opens daily from 12:00 a.m. to 05:00 p.m.

If you require assistance with your luggage or wish to temporarily store it in the hotel, please contact the reception desk.This service is at your disposal 24 hours free of charge. We are also happy to order tickets for events, concerts or theatre for you and also make minor errands for you. For this concierge service, we charge a fee of € 5.00 per case.

Taxis are available at the Goetheplatz, directly opposite the main entrance of the hotel. You can also pre-order a taxi via our front desk staff.

For rent a car ask at the reception for further information.

Your room will be accessible from 03:00 p.m.

Please be so kind to leave your room by 11:00 a.m. at last on the day of departure. If you like to leave later, please contact reception to check availability. We can care for your luggage after your Check-out and store it in our luggage room for free. To speed up Check-out in the morning, we offer you to settle your bill the evening before.

Children up to 12 years stay free of charge in an extra bed in their parents' room. For children aged 12 and over and adults, we provide extra beds/extra beds at a price of € 60.00 per person per night.

Our reception staff will inform you about the current service schedules. The Protestant church "St. Peter and Paul" (“Herderkirche”), as well as the Catholic church "Herz Jesu” are within walking distance (5-10 minutes) from the hotel.

For meetings, events and conventions, our banquet department is available from 08:00 a.m. to 04:30 p.m., except weekend. Please dial 802 to contact our banquet department.

For complimentary hygienic and cosmetic products please contact the front desk (e.g. towels, face cloth, bathrobe, shaving set, comb, shower cap, soap, body lotion, oral hygiene kit, female hygiene articles) available 24h.

The following credit cards are accepted: American Express, Diners, Maestro Card, Visa Card and Mastercard.

For information and medical appointments please contact the reception.

Early Bird’s are welcome to have our Early Express Breakfast already from 05:30 a.m. in our hotel lobby. Enjoy coffee and tea, a croissant or other pastry, fruit juice and fresh fruit before sunrise. We ask you to pre-order your breakfast until 10:00 p.m. in the evening before at our reception desk.

We support your electro-mobility and offer you in our garage a standard electrical charging station for your electric vehicle. The charging process itself is free. But we charge a fee of € 25.00 for providing the capacity. If required, please contact the reception.

During your stay we offer you to receive e-mails for you at info@russischerhof.bestwestern.de. For print outs of attachments we charge € 0,30 per page.

Reception desk 810
Police 110
Firebrigade/ Ambulance 112

For your own safety, please note the escape route plan in case of fire at your room door as well as on the floors. You will see the nearest emergency exits. (see below “In Case of Fire”)

To protect the environment, please turn off all lights when you leave the room.

To protect the environment, please hang your towel back on the towel holder if you want to continue using it. For a fresh towel, please put the used towel on the floor.

In the event of an epidemic or pandemic situation according to the Infection Protection Act (Infektionsschutzgesetz, IfSG), the services described here may not be provided completely or partly to protect against infection diseases. This will be applied in compliance with local authority, state or federal regulations for infection control.

In addition to the complete equipment of all rooms with air conditioning, you may request a fan at our reception free of charge 24h.

The reception desk staff will be delighted to assist you 24h by sending and receiving your facsimiles. For required print outs we will charge € 0,30 per page.

For your fitness and physical training our fitness room on the ground floor dispose of various sports equipment, such as treadmill, bike and stepper. The gym is daily open from 07:00 a.m. to 10:00 p.m.

The reception will gladly accept your order and provide you with a vase, if needed.

Our receptionists would like to inform you about the car service stations close by.

You have forgotten your reading glasses? You can borrow several glasses at the reception.

For recommendations and appointments our reception desk will be pleased to assist you.

All rooms and public areas are equipped with free of charge high speed internet access. Please notice that for internet access no password is required. Just open the internet and with your confirmation you will agree with the terms of use. Simply connect. Ready. Enjoy surfing. For your kind information: Please consider, that in accordance with provider’s statement the internet connection not enables Skype communication and the data volume for up- and downloading is limited to daily use demands. For any further inquiries please do not hesitate to contact our 24h reception desk.

All our rooms are equipped with coffee and tea making facilities without any surcharges.

If required, we will organise for you an accommodation in any other Best Western Hotel all around the world.

Cold feet? Tummy Stomach? Maybe our “hot-water-bottle-service” will help you.

-Please do not use the elevator. -Keep the windows and doors shut. -Read the emergency plans at your room door and on the floors. -Leave the hotel immediately by using the designated staircases or emergency exit. -Fire extinguishers are located on every floor. -The green emergency exit sign indicates the nearest exit.

We also provide free internet access 24 hours a day at our reception. You are welcome to borrow a tablet for two hours. As a guarantee, we will charge an amount of 100 euros to your room account, which will be deleted after returning the tablet.

A trouser press is affixed on the side of your wardrobe. On request, we bring iron and ironing board upstairs to your room. Please contact our hotel reception. Additionally, we offer a daily ironing service from 09:00 a.m. to 06:00 p.m. The price is € 9,00 per garment.

We offer a weekday laundry service. You find prices and service hours on the list inside the wardrobe of your room. Please mark the requested services and contact the reception.

To protect the environment, please turn off all lights when you leave the room.

Please contact our reception desk if you miss or have found some property.

Our lobby offers the possibility to stay in the hotel outside the room, maybe as a place of social communication. We would like to welcome you also during the opening hours in our coffee house as well as in the hotel bar.

If you require assistance with your luggage or wish to temporarily store it in the hotel, please contact the reception desk. This service is available 24h free of charge.

If you require assistance with your luggage or wish to temporarily store it in the hotel, please contact the reception desk. This service is available 24h free of charge.

Choose your favorite magazines from a diverse selection of digital publications. Connect to https://box.media-carrier.de/?b=343 via Wi-Fi. To do this, scan the corresponding QR code, which you can find on a display in your room or the hotel lobby. In the adjacent newspaper kiosk you will find daily print media for sale from Monday to Friday from 6:30 a.m. to 6:00 p.m. and on Saturdays from 8:00 a.m. to 2:00 p.m.

There are limited parking places available at the rate of € 25.00 per car and night. You are welcome to use the valet parking service of our hotel for free (service according to availability). Please keep access routes for emergency vehicles clear and open.

The nearest petrol station is about 500m from the hotel in direction towards Erfurt.

We welcome pets in our hotel. However, we would like to ask you to consider other guests. We charge € 20,00 per pet and night. Please notice, pets are not allowed in the Restaurant “Franz” as well as in our breakfast areas. If pets are to be brought along, this must be communicated at the time of booking, as there is only a limited number of rooms available.

The closest pharmacy is located just a few steps beside the hotel. Löwen-Apotheke, Goetheplatz 1, 99423 Weimar, Telefon: 03643/24760.

Copying is available 24 hours at the reception desk. Our staff at reception will be happy to assist you. The price of one photo copy page is € 0,30.

We want you to feel right at home. For you sweetest dreams, pick your favourite pillow. Please call the reception, tel. 810

Please hang the DND sign at the door which you can find in your room, if you do not want that somebody disturbs you or our team tidies up your room.

You can leave your mail and parcels at the front office. Incoming mail will be held for you at the reception desk.

Bus stops for the local public transport are at the Goetheplatz, nearby the hotel entrance. The bus station for regional public transport is situated within walking distance (5-10 minutes) from the hotel.

Our receptionists are glad to give recommendations for restaurants in the city and make reservations for you.

Our reception is attended 24h at your service. Please dial tel. 810.

To continue offering you fair prices while also using resources responsibly, daily room cleaning is not provided automatically, but upon request. Please inform the reception of your cleaning request by 6:00 pm the evening before. The cleaning service is, of course, free of charge. Fresh hand and bath towels as well as toilet paper are available free of charge at the reception at any time. For stays longer than seven nights, your room will be cleaned automatically

Currently we revise our service concept and ask for your understanding that this offer is not available to you at the moment.

In the basement you can relax in our Finnish sauna (85 ° C) and steam sauna (45 °). Our sauna area is open daily from 04:00 p.m. to 10:00 p.m. Upon request, the saunas can be started earlier for you. It takes 30 minutes for warming up.

You could use our shoe cleaning machines on the floors opposite the lifts.

Individually guided city tours are organized by our reception staff

The penalty for smoking in non-smoking rooms is € 150,00.

Several snacks and drinks you get from minibar as well as in our coffee house, the Restaurant “Franz” and in our hotel bar, depending on the opening time.

Stamps are available at the reception desk and we take care of sending your mail.

For telephone calls in house dial basically the desired room or telephone number.
Concerning first floor rooms please replace number „one“ by number „zero“ at the beginning.
(i.e. please dial number „014“ instead of number „114“). This applies to external calls to room as well, e.g. +49(0)3643 774+014.
Domestic and international calls can be made free of charge using direct dial phones in all rooms.
For local or long distance calls please dial the usual area code, e.g. „03643“- for Weimar. An outside line is not required. For international long distance calls, please dial:  "00" for the international area code, + city code without "0", + subscriber number.  Some important international area codes: Austria 43 Luxembourg 352 Belgium 32 Netherlands 31 Denmark 45 Norway 47 France 33 Spain 34 Great Britain 44 Sweden 46 Italy 39 Switzerland 41 Japan 81 USA 1 . Toll Free numbers are not available in our hotel.

Our television system offers you 51 TV and 5 radio channels as well, partly in foreign-language. Please call up the detailed program assignment by using the "Guide" button on the TV remote control.

We are pleased to order tickets for events, concerts or theatre for you. For this concierge service, we charge a fee of € 5.00 per case. (see item Concierge Service)

Sewing kits, additional bed covers, pillows, hangers, hygienic and cosmetic products (e.g. towels, face cloth, bathrobe, shaving set, comb, shower cap, soap, body lotion, oral hygiene kit, female hygiene articles) are available 24h at our reception for complimentary.

To protect the environment, please hang your towel back on the towel holder if you want to continue using it. For a fresh towel, please put the used towel on the floor.

Our staff at the reception desk will assist you in finding the relevant information about train connections. The main train station is located approx. 1km from the hotel and it takes 15 minutes by walk or 5 minutes by taxi or bus to go there. Bus lines and schedules can be asked at the reception desk.

You can ask the staff from the reception for recommendations for any trips in Weimar, local events and the opening hours from the sights.

In the basement of the hotel is a cigarette machine.

All rooms are equipped with a 220 V and 50 Hz socket nearby the desk (signed with a red point) available 24h even in the case of deactivated electricity.

Mineral water is available in the minibar 24h. Any other drinks and can be ordered by coffeehouse, hotel bar or limited at the reception desk.

Your car windows need cleaning after a long drive? In the underground car park there are according washing utensils (water bucket, window cleaner with handle and sponge). Our bellman service also would like to perform this service upon request.